 How long have you lived in the area? All my life, nearly 60 years
Hobbies / Passions? My family and being No.1 spectator and supporter of all their chosen sports
The hardest thing I’ve ever done was watch both my mother and brother suffer from a terminal illness
Your life/business philosophy: Always treat people with respect and compassion - as you would like to be treated
At school: I was only an average student and couldn’t wait to leave
I wish: I could always be there for my family and that the younger generation will always follow the high principles I taught them
I’m good at: Thinking of others and transferring all of that into my family and business
I’m bad at: Accepting poor service when I am the customer
I often wonder: What it would be like to live like a milllionaire
Describe your business … what makes it different/better: I think customer service is incredibly important , going just that little bit further to ensure customer satisfaction
 How long have you worked in the area? Over 40 years in total including ten years with Jimani Trophies & Engraving and the last five years with Natradee Wedding Advisory & Giftware
Short term goals? What about 5 years? I would like to have retired from active business and passed on all my accumulated experience to my family members
Your latest project is: To improve in all areas and become No.1 in the Illawarra
What do you love about your work? Helping our customers and satisfying all their needs
 Who has been a mentor? Any other business influences? Special mention must go to Camtu from CleverLink who is a remarkable person and I admire what she has achieved
Has your family/partner been a help? Yes in fact my husband and three daughters work with me
What business books do you read? My favourite is Willie Jolley’s A Setback is a Set Up for aCcomeback … what a great philosophy to live by
What formal qualifications do you have? None, but I do have 40 years real world experience in sales and customer service and I attend lots of seminars and continually strive to improve all aspects of my life and business | 
